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Legal and Compliance

True to its Mission & Vision of upholding the highest standards in clinical excellence, safety, service innovation, and sustainability, MVMC also upholds the highest standards in ensuring that we remain updated and strictly adhere to Philippine Law and to Metro Pacific Health’s Corporate Governance Policies.                                                                                                                                                                                                                                                                        The Compliance Unit ensures that the hospital and its personnel are compliant in applying and renewing relevant permits, licenses, accreditations, registrations, certifications, and clearances. Regular monitoring, internal audits, and regular reports to Head Office are also in place to keep track of the actions and transactions of the company and its personnel with both the government and the private sector, and the community at large.

Corporate Governance Policies

The Compliance Unit, under the guidance of MPH’s Legal and Compliance Department, implements the Corporate Governance Policies which are applicable to all executives, employees, hospital affiliates, schools, ambulatory health service providers, and third-party contractors. Regular reports and monitoring are in place to keep track of whistleblowing reports, gift registry, government interactions, donations, sponsorships, and grants, and other deviations from the policies.

Below are MVMC’s Corporate Governance Policies:

Anti-Bribery and Corruption Policy

MVMC does not tolerate bribery, kickbacks, or any form of corruption made directly or indirectly. The hospital strictly implements its ABAC Policy, together with its internal control measures, to prevent any form of bribery or corruption from occurring.

[Read more here]

Conflict-Of-Interest Policy

The COI Policy serves as the hospital’s guidelines to ensure that no actual or perceived conflict of interest will occur as Company Personnel carry out transactions for the company. The policy states that all actual and perceived conflict of interest must be disclosed to avoid personal relationships and interests from interfering with the hospital’s best interest.

[Read more here]

Gift and Hospitality Policy

The hospital’s Gift and Hospitality Policy is intended to provide guidelines by which directors, officers, executives, employees, consultants, and third-party contractors alike follow in their conduct of gift giving and receiving. The hospital recognizes that gifts can be an integral part of creating business relationships however, gift giving and receiving must be made within the limits to avoid misinterpretation or the creation of undue and improper obligation on the part of the recipient.

[Read more here]

Whistleblowing Policy

The Whistleblowing Policy is in place to encourage Company Personnel, including third party partners, to report and disclose any suspected deviation from the established Corporate Governance Policies. The policy, however, emphasizes that reports are to be made in good faith and not for personal gain or interest. While the Compliance Unit takes all reports seriously, employees found to have made deliberate false and/or malicious reports with ulterior motives shall be subject to disciplinary action according to the Employee Handbook.     
                                                                                                                                                                            In the company’s effort to protect reporters from possible retaliation, the whistleblowing channel allows them to report anonymously and confidentially. The ProActive Hotline ensures that reports can be done easily and that reports will be addressed promptly. The ProActive Hotline may be accessed through this link: https://proactivehotline.grantthorntonsolutions.ph/                                    

[Read more here]

For questions and concerns, you may contact us through:

Compliance Officer

 

Deanne Caroline A. Sajo, CCO
dcsajo@mvmc.com.ph

+632-8682-2222 or +632-8732-7889

Marikina Valley Medical Center, Sumulong Highway, Marikina City

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OUR DOCTORS

We are committed to delivering comprehensive and high-quality healthcare services tailored to the needs of our community. As a leading tertiary hospital in the heart of Marikina, we combine advanced medical technology with compassionate care, ensuring that every patient receives the best possible treatment.

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